Set limits before you play.

  • Use only an amount you can afford to lose after essential expenses.
  • Set a time limit and take breaks away from the screen.
  • Do not borrow money or use credit to continue playing.
  • Do not treat gaming as income or a way to solve money problems.

Participation is for adults who meet the applicable eligibility requirements. Check the current rules and restrictions for your location.

Know when to stop.

Stop if you find yourself chasing losses, increasing stakes to recover money, hiding your activity or missing responsibilities. A winning or losing streak does not make the next result predictable.

If a balance or transaction looks wrong, save the details and use support. Do not make another deposit or entry merely to test the account.

Ask about account controls.

Use Contact CS → Customer Center to ask which account limits, breaks or closure options are available to your account. Request the specific action you need and keep the ticket reference. Do not assume a self-exclusion feature is active until the app confirms it.

Find the in-app support route. For urgent health or personal safety concerns, contact local emergency services or a qualified local support professional.

Protect your time and access.

Use your phone’s screen-time controls if they help you keep a limit. Keep accounts and devices away from children, and do not share login credentials. Speak with someone you trust if you are struggling to stop.